Facilities & Information

Included

• Access to the entire wellness area (sauna & whirlpool, adults only) daily from 2:00 pm to 8:00 pm, pool from the end of May to the end of September
• Professionally equipped fitness room
• A small welcome refreshment on arrival
• Use of the shared lounge with a generous dining area – a place to get together, exactly how it suits you
• Use of the children’s playroom (up to age 8) with a wide selection of games
• Use of the teen room with PlayStation, darts, table football and table tennis
• Kronplatz Guest Pass (free bus & train travel across South Tyrol)
• Parking (1 per unit)
• 3 EV charging stations (billed by kWh)

Additionally in the rooms & suites

• Breakfast buffet with local products, 7:00 am–10:00 am
• Daily cleaning

Additionally in the apartments

• Fully equipped kitchen with crockery, pots, tea towels, dishwasher, hob, fridge, coffee machine (Nespresso Classic) and kettle – microwave, toaster and oven available on request
• Cleaning 3 times a week

For an extra charge

• Underground parking space
• Laundry room with washing machine & dryer
• Yoga with Pauline
• Physio & rehab centre (external partner)
• Pilates at Studio 22 (external partner)
• Late check-out (subject to availability)

Additionally in the apartments

• Breakfast or fresh bread service (bookable until 5:00 pm the day before)

Check-in & Check-out:
Check-in from 3:00 pm
Check-out by 10:00 am
Depending on your arrival time, self check-in is also set up for you. Late check-out is possible subject to availability, for an extra charge.
 
Servicepoint: you can always reach us via WhatsApp – no matter whether we’re at the servicepoint or out and about somewhere in the house. If you arrive outside personal check-in hours, we’ll organise a simple self check-in for you, with all the details sent before your arrival.

Pets: your dog is very welcome by prior arrangement (€19 per night) – dogs are not permitted in the dining room, wellness area or sunbathing lawn.
 
Smoking: smoking is only permitted outdoors – on the balcony, terrace or in front of the entrance.

Quiet hours begin at 10:00 pm, so all guests can enjoy a restful night’s sleep.

Sustainability: the commitment to a liveable future is part of everyday life for us – from regional products to our own photovoltaic system.

Rooms & Suites: prices are per person and per night, breakfast included.
 
Apartments: prices are per unit and per night, without meals. Breakfast or a fresh bread service can be added optionally (€18 per adult and per child aged 10 and over, €12 for younger children).
 
Local tourist tax: €3.00 per person per day (from age 14), not included in the room rate.

Child discounts, Rooms & Suites (subject to minimum occupancy):

• up to age 1: flat rate of €15
• ages 2–5: –50 %
• ages 6–9: –30 %
• ages 10–15: –20 %
• from age 16: –10 %

Surcharge in the apartments (subject to minimum occupancy):

• children up to age 6: €15 per night
• children from age 6 and adults: €25 per night